Privacy Policy
Welcome to Boat and Bay! Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website, book a charter, or interact with us in any way.
By using our services or accessing our website (www.boatandbay.com), you agree to the terms of this Privacy Policy.
Last updated: July 1, 2025
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Country of residence
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Billing details (if a booking is made)
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Special preferences or requests related to your charter
Booking Information
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Date and type of charter
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Number of guests
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Service preferences
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Payment details (handled securely via our payment partners)
Website Usage Data
We collect anonymized data like IP addresses, browser types, device types, and how you use our website (pages visited, time on page, etc.) via cookies and analytics tools (e.g., Google Analytics).
2. How We Use Your Information
We only use your information to provide an exceptional service and to improve your experience. Specifically, we may use it to:
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Process and manage your bookings
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Communicate with you before and after your charter
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Personalize your experience
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Respond to inquiries or special requests
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Improve our website and marketing
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Comply with legal obligations
We will never sell or rent your personal information to third parties. Promise.
3. How We Protect Your Data
We take data security seriously. We use secure systems, password protection, and encrypted communication when handling personal information. Only authorized team members can access your data — and only for legitimate purposes related to your booking or customer support.
4. Third-Party Services
We may use trusted third-party tools (such as payment processors or email platforms) to help us run our business. These tools are GDPR-compliant and only receive the minimum information necessary to perform their function.
Examples include:
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Payment providers (Stripe, PayPal, or bank transfers)
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Email marketing platforms (e.g., Mailchimp, Brevo)
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Analytics tools (e.g., Google Analytics)
We are not responsible for the privacy practices of those platforms, but we only work with reputable ones.
5. Cookies
Our website uses cookies (not the edible kind, unfortunately) to improve your browsing experience. You can disable cookies in your browser settings if you prefer. However, doing so may affect certain features of our website.
6. Your Rights
You have the right to:
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Request access to your personal information
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Ask us to correct or delete your data
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Withdraw your consent at any time
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Opt out of marketing communications
To exercise these rights, just email us at boatandbayvallarta@gmail.com— no hoops to jump through.
7. International Visitors
If you’re visiting us from outside Mexico (hello, friends from the U.S., Canada, and Europe!), please note that your data will be processed in accordance with Mexican data protection laws, which may differ from those in your country. We still do our best to uphold international best practices.
8. Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in the law or our operations. When we do, we’ll update the “Last updated” date at the top of this page.
Contact Us
Have a question? Need to access or update your information? Just want to say hi?
Reach us at:
📧 boatandbayvallarta@gmail.com
We’re humans. We’re nice. We respect your privacy. Always.
